Leading At A Higher Level - Ken Blanchard, Gebunden

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After spending more than a year on the New York Times bestseller list, THE ONE MINUTE MANAGER became one of the best selling business books in history, helping millions of people live and lead more successfully. This is a revised edition of the... Mehr

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Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the... Mehr

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The former superintendent at West Point and a psychologist explain why all successful leaders rely on a foundation of strong character. Mehr

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Legendary Service: The Key Is to Care - Buch Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace... Mehr

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A major new survey that offers fresh insights on artworks by one of the greatest artists of the twentieth century, Pablo Picasso, written by a leading authority on the master. Mehr

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How do we discover things? What's exciting about exploring? How can we help at home? With a strong focus on the development of reading and writing skills through interactive learning, Bright Ideas Level 5 offers extensive exam and literacy support with... Mehr

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In this engaging narrative, Kennedy tells a story of naval warfare, and shows how the strategic landscape for naval affairs was completely altered between 1936 and 1946, leading to the rise of an American economic and military power larger than... Mehr

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From the #1 New York Times bestselling author, a thrilling and addictive new novel--a prequel to The Pillars of the Earth--set in England at the dawn of a new era: the Middle Ages Just as transporting as [The Pillars of the Earth] . . . A most welcome... Mehr

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Emphasis is placed on the role of corporate governance in achieving a sustainable society, arguing for the importance of integrating financial, social and environmental perspectives at the corporate governance level. The chapters discuss a broad... Mehr

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The rate of suicides is at its highest level in nearly 30 years. Suicide notes have long been thought to be valuable resources for understanding suicide motivation, but up to now the small sample sizes available have made an in-depth analysis... Mehr

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Damn Son Where Did You Find This? is the first book ever to focus on the cover art of the modern US hiphop mixtape. A visual world that reached unseen levels at the turn of the millennium, uncensored, unregulated and extreme, it is a the most anarchic... Mehr

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This volume presents a thorough international comparative analysis of the evolving role of middle-level academic managers: deans, heads of department and their equivalents. Discussion includes relevant trends in middle-level management in higher... Mehr

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The interest in Andronikos Kallistos, a leading personality among the Greek émigrés who participated in Italian Humanism, arose at the end of the nineteenth century within the frame of the studies on Byzantine scholars of the Renaissance. Researchers... Mehr

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A comprehensive guide which explores the fundamental sewing methods fashion designers need and teaches professional garment construction. Aimed at fashion students and higher level home sewers. Mehr